Privacy Policy

Last Updated: September 25, 2025

Our Commitment to Privacy

TrueNorthDrawHub respects the privacy of its visitors. We operate as an independent informational website and keep the amount of personal data we collect to the minimum necessary. This Privacy Policy explains what information may be collected during your visit, how it is used and what choices you have.

1. Information We Collect

  • Voluntary Information: You may choose to provide information directly, for example when sending us a message through the contact form (Name, Email, Message) or when creating an account (Email, Password).
  • Non-Personal Usage Data: Subject to your cookie preferences, we may collect non-identifiable data about how the site is accessed and used (such as pages visited, time spent on the site, general device and browser information).
  • Compliance Data: We store your 18+ age-gate confirmation and cookie settings in your browser's local storage so that we can remember your choices and keep the site in line with our compliance obligations.

2. How We Use Information

We use the information described above for the following purposes:

  • To operate, maintain and update our website and its content.
  • To respond to questions and requests that you send via the contact form.
  • To understand and improve website performance and user experience (where Analytics/Performance cookies are enabled by you).
  • To clearly signpost users to official, third-party retail channels for ticket purchases, without processing those transactions ourselves.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Your data is shared only when it is necessary for us to run the service or when we are legally required to do so:

  • Third-Party Service Providers: We may use third-party tools (for example, analytics services that are activated only with your consent) to help us better understand how the site is used. These providers are contractually restricted from using your information for any other purposes.
  • Legal Requirements: We may disclose information if we believe in good faith that such action is necessary to comply with a legal obligation, court order or similar legal process.

4. Third-Party Links (Official Retailers)

Our website contains links that redirect you to external websites operated by official provincial number-draw retailers. These third-party websites are not covered by this Privacy Policy. We strongly encourage you to read the privacy policies of any external site where you complete a transaction, as we do not control how those sites collect, use or protect data.

5. Security

We apply reasonable technical and organizational measures to help protect your information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 250 University Ave, Toronto, ON M5H 3E5, Canada